Terms & Conditions


At The Connection Gallery all payments are processed via PayPal. PayPal accept most major Debit & Credit Cards. You do have the option online for an invoice to be prepared and you can then pay by BACS/Cheque or Cash in the Gallery.

Purchase by phone: please call +44(0)1845 868010

Gift Voucher can be used via contacting The Connection Gallery direct.


Prices will be charged in GBP. All Invoices will have a breakdown of costs.


All PHOTOGRAPHIC images in stock will be dispatched within 48 hours and sent signed for. So if you have any special instructions – please contact the gallery by phone or email. You will be provided with a tracking reference so you can monitor the progress through Royal Mail. Delivery overseas will vary, please contact the gallery direct for overseas pricing.
All images will be sent flat packed and insured for the price paid.


When sending your print, we will make sure it leaves in gallery condition. Any damage occurred as a result of delivery must be reported immediately in order for us to put this right.
If for any reason you want to return your product please contact the gallery directly stating the reason for the return. In order to obtain a refund, the image has to be returned in good condition. The best way to return is to use a Royal Mail service where you can insure the goods as we cannot be held accountable for any damage incurred during transportation. Please note however the refund will be credited only for the print purchased only.


If your order has not been dispatched it is possible to change it. To change your order – please contact the gallery and we’ll be happy help. If the print has already gone, then it’s too late – sorry.


If the print you have ordered is no longer in available stock we reserve the right to cancel the order. You will be contacted by the gallery and offered a lead time for a new print to be processed and if this does not meet with your requirements you also have the right to cancel and get a FULL refund. We are not liable to offer any compensation but will be happy to offer a discount as a gesture of goodwill on any available stocked print in the gallery.


The Connection Gallery will take all reasonable precautions to keep details of your order and payments secure. Details are stored only for the processing of orders and or enquires and to satisfy our accounting requirements. We do not rent, sell or share access to your data with any third parties.

All transactions though The Connection Gallery website are via PayPal and are subject to the PayPal Privacy Policy. This will result in The Connection Gallery and PayPal using the personal data of our customers.  

If you have any questions, please do not hesitate to contact us +44 (0) 845 868010 or email us on theocnnectiongallery@btinternet.com


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